Quiz 1: Social Work Communication Techniques

The therapeutic technique of purposefully and carefully listening to client statements, attending to what is being said, and reflecting these feelings and statements back to the client. This technique builds rapport, helps the client feel understood, and allows for further reflection by the client.

 The therapeutic technique of pointing out to clients what they may not see in themselves or need to change.

The therapeutic technique of aligning oneself to clients and bringing them into the helping relationship.

 The therapeutic technique of using questions that cannot be answered with a yes or no, but which require clients to expand, explain and direct the conversation.

The therapeutic technique of communicating to a client that their situation, reactions, and emotions are appreciated and understood, which builds rapport and sets the foundation for a helping relationship.